The loss of any documents creates a lot of trouble for all citizens, but the greatest problems are created when the passport documents of Ukrainian citizens are lost, stolen, damaged: a passport in the form of an ID card, a passport document of the 1994 model and / or a foreign passport.
Firstly, under martial law, all citizens, foreigners and stateless persons are required to carry documents identifying their identity. Secondly, without passport documents, elementary possibilities are limited: change the place of residence, register or amend documents for business activities, use the services of banks, notaries ...
First of all, this problem concerns people who suffered as a result of the military aggression of the Russian Federation - they left the combat zone or the occupied territory or lost their documents and property as a result of shelling. For such citizens, the authorities have developed the following algorithms:
- in case of theft of one of these documents, first of all, it is necessary to file a statement about the commission of a crime - theft of a document and obtain an extract from the Unified Register of Pre-trial Investigations. Further, to issue a new document, you must personally approach one of these institutions:
- division of VHI of Ukraine
- center for the provision of administrative services
- Citizen Service Center
To obtain a passport of a citizen of Ukraine in the form of an ID-card, instead of a lost or stolen one, you must submit the following documents:
• application for loss of passport;
• an extract from the Unified Register of Pre-trial Investigations (in case of theft);
• a document that confirms the payment of the administrative fee, or the original document on exemption from payment;
• certificate to the registration authority of the established form about the place of residence;
To apply for a foreign passport, a citizen of Ukraine must submit the following documents:
• passport of a citizen of Ukraine (for a person who has reached the age of 14 and lives in Ukraine);
• a birth certificate or a document that confirms the fact of birth - in the case of obtaining a passport for traveling abroad to a person who has not reached 14 years of age. If one of the parents or both parents of such a person at the time of birth were citizens of another country or persons without citizenship, then a certificate of registration of the person as a citizen of Ukraine is submitted (if the passport is issued for the first time);
• a document that confirms the payment of the administrative fee, or the original document on exemption from payment;
• one color photograph of 10-15 centimeters in size to include the digitized face of the person by means of scanning;
• an application for a passport to travel abroad due to loss or theft;
• an extract from the Unified Register of Pre-trial Investigations (in case of theft);
• a document that confirms the citizenship of Ukraine (or a copy thereof), or information about the documents that were issued earlier, confirming the citizenship of Ukraine and proving the identity - for persons who permanently reside outside of Ukraine, have lost their passport to travel abroad during their stay in Ukraine.
! ATTENTION: you can issue a new document at the place of application, but only in the settlements controlled by Ukraine and where there are no active hostilities.
If your rights are violated when applying to state bodies - they do not accept an application to fix the theft of documents, do not provide a certificate of loss of documents as a result of a fire, do not accept an application for obtaining passport documents or require documents not provided for by law:
1. Place an order for a legal consultation service using this link (read the terms of the consultation beforehand).
2. After ordering services, expect a call from a lawyer.
